Mental Health Association of Central Florida


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Casey says:

A wonderful resource for clients and clinicians alike! I reached out after not receiving responses from multiple potential mental health care providers. I was so defeated and almost didn’t bother, but I’m so glad I did! Within 48 hours my request was satisfied and it gave me hope again. I would highly recommend!

Christy O says:

The Connections program has been such a helpful tool for me in my place of work. As a mental health case manager working with a population that has little to no health benefits/income, these referrals provide hope for my client’s that there is help out there for them as they are dealing with their mental illnesses and they do not have to go without just because they don’t have the funds.

Yael Solomon says:

I couldn’t be more thankful for this agency and the amazing service they provide. They are professional, personable, and do an impressive job overall. They provided me with great resources that I couldn’t seem to locate myself. I couldn’t have helped a loved one without their assistance. Very grateful for their hard work and efforts.

Frank says:

I am so grateful for this clinic and to Jeffery. When I first reached out for help I was in a desperate point in my life and mental illness controlled me to the point of despair. I was completely hopeless. He helped me confront my past trauma and anxieties and over time I grew into a completely different person. When I look back at how much I changed it baffles me. This service is nothing short of a miracle and today I am able to live in society and take chances in my life, something I never thought was even possible. Thank you so much for taking the time with me and helping me continue to grow.

julia says:

Mariam was very helpful. I was given information to set me on the right path to get help for a loved one.

Damaris Otero says:

As my first time utilizing these services, I did not know what to expect. The specialist took care of me in a very professional and respectful way and provided many alternatives based on the needs of our patient. Will definitely use the services again as needed and will recommend it to my colleagues.

Kimberly Vagelakos says:

I often refer clients to MHACF to find groups, psychiatrists, other types of programs, and for specialized therapeutic needs. I have contacted MHACF myself to find specific therapeutic needs or programs for my clients. They are always helpful and get back with referral information promptly. MHACF is definitely a great service to the community. Thanks for the great work!

Jaraya Jackson says:

I recently completed an internship at MHACF as a Mental Health Connection Specialist. My experience there will be an experience that I will never forget. This is an organization that truly believes in helping any and every individual no matter the circumstance. It was extremely inspirational to work closely with Alan, Ashley and Charlotte. They each have motivated me and have shown me the true definition of teamwork. No question went unanswered and no problem went unsolved. They were always there to offer words of encouragement and appreciation. I gained so much knowledge about the mental health field. What would seem like that hardest days would soon become the easiest days with Alan, Charlotte and Ashley in the office! Love you guys!!

Margaret says:

This organization did me a great service. They did all the legwork and found several places that took Medicaid and could help my client. I would definitely use them again and recommend them to others. Very professional and courteous!

Justin says:

Alan was extremely helpful and professional. It’s amazing that this non-profit exists!

Charlotte Corneil says:

It is important to the health of a community to have an organization like MHACF. I needed a referral for services and knew that I would be able to depend on them to help me sort out the resources available in the area. The experience and institutional memory in an area that is as fast growing as Central Florida’s is a valuable resource. I was given very good references.

Tiffany A. says:

I reached out to MHACF during a very difficult time in my life. I won’t go into details but the staff was super amazing. Within a day of submitting my form I was reached out to by a staff member who helped me get the care I need. She listened to me and guided me in the right direction. If it wasn’t for this place then I would not have known about my options for treatments. I highly recommend.

Keily Mena says:

MHACF’s dedication and hard work in offering services to the Community of Central Florida should not go unnoticed. MHACF really cares for the community and for the well being of everyone or a loved one. I come to this conclusion after completing a fall internship with MHACF as a Connection Specialist under the leadership and guidance of Alan B. and Faith B. Incredible individuals who you really end up admiring for the passion and love they have for what they do. MHACF advocates that #ItsOkayToGetHelp and it really is, regardless if you have insurance or not, regardless if you don’t have the means to pay. MHACF will do the research and search for providers that meet your specific needs, meaning match provider with your insurance, distance range (if specified), in person, or telehealth providers, and the specialization. It’s also really easy to fill out a referral online or you can text and call, again MHACF works hard to reach and offer help to the community by any means possible. Don’t hesitate to reach out, they truly care and will gladly answer any questions or concerns. Thank you for all that you do, this internship has made me a better person and to how empathy for those around me, #ItsOkayToGetHelp.

La dedicación y el arduo trabajo de MHACF para ofrecer servicios a la Comunidad de Florida Central no deben pasar desapercibidos. MHACF realmente se preocupa por la comunidad y por el bienestar de todos o de un ser querido. Llegué a esta conclusión después de completar una pasantía de otoño con MHACF como especialista en conexiones bajo el liderazgo y la guía de Alan B. y Faith B. Personas increíbles a quienes realmente terminas admirando por la pasión y el amor que tienen por lo que hacen. MHACF defiende que #ItsOkayToGetHelp y realmente lo es, sin importar si tiene seguro o no, sin importar si no tiene los medios para pagar. MHACF hará la investigación y buscará proveedores que satisfagan sus necesidades específicas, es decir, emparejará al proveedor con su seguro, rango de distancia (si se especifica), en persona o proveedores de telesalud y la especialización. También es muy fácil completar una referencia en línea o puede enviar un mensaje de texto y llamar, nuevamente MHACF trabaja arduamente para comunicarse y ofrecer ayuda a la comunidad por cualquier medio posible. No dude en comunicarse con ellos, realmente se preocupan y con gusto responderán cualquier pregunta o inquietud. Gracias por todo lo que haces, esta pasantía me ha convertido en una mejor persona y mostrar empatía por quienes me rodean, #ItsOkayToGetHelp.

Sydney E says:

I worked as a Connections Specialist Intern this past semester under Faith and Alan’s guidance. Although the internship was remote due to COVID-19, the knowledge and experience I gained working at MHACF is something I will forever be grateful for. Faith and Alan were incredibly helpful, both with internship related topics, and more personal advice about graduate school and working in the mental health field. This internship has given me confidence in knowing more about the mental health field and the amazing amount of resources available for people in need. As I plan to become a mental health counselor, I will look back on all that I learned about mental health services during this internship. Interacting with clients and providers was a great way to improve professional communication skills and learn more about the “behind-the-scenes” of the industry that will be helpful to know going forward. I want to say thank you to everyone at MHACF for all that you do, and especially to Alan and Faith for all of your help along the way. This is a wonderful organization that truly does care about helping people and I would recommend the internship to anyone interested in mental health or related fields!

Alexandra Hector says:

I interned as a connections specialist in early 2020 and it was an amazing experience! I really did learn a lot, it was cool on my end to get more technical, behind the scenes experience. The MHACF is an amazing organization run by the most kind people. Alan and Faith were my supervisors, and to this day I think they represent what any person in the mental health field should be! I had no idea about the existence of referral services before my internship, and I’m so glad to know now and it’s awesome to have been a part of getting people help.

Lilli Elliott says:

Alan was so understanding and helpful, there is no way I can ever repay what he and the rest of you have done for me. I’m still not “out of the woods” as they say but I know you guys have set me in the right direction towards a better and brighter path. I can never thank you enough.
This is for Alan – you are such a caring and thoughtful person. I want to say thank you directly to you and tell you that I’m so glad I made that phone call!

Jaclyn M Maldonado says:

You guys were amazing! I can’t thank you enough! 5 stars all the way! You saved my life! I wish I could remember which girl in particular was an angel to me, but I wouldn’t be here without her help. I was so desperate and couldnt find help anywhere else. Your services are like a bright light shining in the dark. Florida is horrible for mental health services. You guys know of all the great places to go and just what to do. I was even asked to keep you updated through text! It felt like someone truly cared about me.

Carolyn Stout says:

The Mental Health Association of Central Florida has been a god send. Alan has been one of the most helpful individuals. My son is relocating to the state of Florida. We didn’t know how to proceed getting our son help and finding the mental illness resources he desperately needs. Alan has spent so much time with me, helping me through this daunting process. I can’t begin to express my gratitude for all the kindness and compassion that this organization and Alan exhibit. I highly recommend the Mental Health Association of Central Florida and Alan to anyone who needs help navigating through the challenges associated with helping family members with mental illness. They are a beacon of help and hope.

Anna Weil says:

I successfully found a telehealth mental health service provider. I had a positive intake video meeting but have still had issues with finding a provider I can consistently meet with. Overall, however, I am satisfied with the referral, because I now feel more confident researching and finding mental health professionals who I can meet with virtually.

Evelyn Stankowski says:

I have been a Case Manager here in Central Florida for the past 9 years and have used your services several times and always with a positive outcome. Most recently I had a need never before encountered – a case that needed to see a psychologist who spoke Portuguese.

I initially called the largest Mental Health facility in the area, Aspire, only to discover this was the one type of mental health specialty they did not provide. Initially I was stumped as to where to find this service for my patient, and I thought, if Aspire did not have access to this service – would the MHACF Staff be able to help?

I placed the call and spoke with Jillian. Julian took down the information I requested and informed me she would get back to me in 1-2 days. And so she did. She provided me with the: name, address, phone, cost of service per visit and amazing enough, the distance from the patient’s home to the office of the psychologist – Wow. I was thrilled and so was my patient.

Soon after I needed assistance again, with another issue I had never encountered and had no idea where to even start to locate services: finding housing for a patient who had Schizophrenia, but presently stable and looking for independent housing.

I called MHACF and spoke with Brittney who like Jillian went right to solve my issue. In 2 days she provided me a listing of 8 potential resources which included not only resources for independent housing, but group setting as well, in event patient would feel more comfortable not living alone. Both the patient and his mother were grateful and thrilled to obtain this information.

Both staff members where not only professional, but friendly and willing to assist me in any way possible.

By profession, I am an RN, and I know that any institution that is well run – does so from the top down. So I also want to take the time to commend your higher management as well, which clearly does an exceptional job. You obviously have an outstanding customer service policy and I would recommend your services to anyone I know.

In Kind Appreciation of your Services,
Evelyn Stankowski, RN

JD says:

Thank you so much, MHACF. I reached out in an effort to find an affordable therapist due to not having any insurance. You quickly provided me with multiple referrals and I have now begun therapy with a wonderful therapist who is considerate of my financial status. I truly appreciate this service!

Steph Garber says:

This organization is simply invaluable to Central Florida community. The services they provide, including mental health care to the scores of survivors and family members of those lost at Pulse gives me a true passion for their work. Their CEO, Candy Crawford uses the funds so well that it simply amazes me how much help they give to so many on such limited support .I feel honored to be a donor and hope to continue my support for years to come. Without the government support truly needed, private donations are what help the programs to continue.

Travis Robinson says:

Some of the referrals were incapable of serving me for my depression and anxiety disorder. After going through some of the contacts I have managed to find a practitioner that was able to help me. I have found the help that I needed and I am grateful for this service.

Thanks Again,
Travis Robinson

Judy Gustafson says:

When a friend told me she was considering suicide, and had been found the previous night, wandering down a road in a remote area, I offered to help. “What can I do to help”, and she said, “If you could find me a counselor; I am tired from making calls and getting nowhere.”

I called MHACF on a Friday and had three names to all in the area by Tuesday morning. I only had to make ONE call. Terrific response. My friend has been in counseling for a few months now and is feeling better.

KImberly McArthur says:

Very professional and helpful service….Received list of facilities very promptly….nice to know I have someone to talk to…

CM says:

Allie and Analise were welcome, helpful voices at a most difficult time trying to sort through details about how to proceed getting a required assessment scheduled. They were relentless to help me while showing great care and compassion which I really needed. They offered options for other services I might need as well. Thank you, ladies.

Lisa pence says:

My life has been turned upside down and I felt I was running out of options, that is until today when a cheerful voice greeted me on the other end of the phone. After what felt like 44 calls made this is the one that made all the difference! A lady by the name of Danielle Miller was so educated and her ability was over and beyond! She deserves such praise and literally made me feel like I mattered. After everything that I have been through she was so compassionate and caring as well as very well trained. She is such a gift to this company and I would be thrilled to know that she was honored for the way she handled everything. This is the kind of people in this world that truly are such blessings! I pray you Danielle to get a raise but above all to be blessed in all you do! Thank you from the bottom of my heart!

LN says:

I had an absolutely fantastic experience. Sarah was very calm, kind and sympathetic. I’ve had rude experiences before but they didn’t raise their voices at all. It was nice to speak to someone who was sympathetic and actually cared. I believe that God puts people on this earth with a purpose and their purpose is to help and care. I will pray that they find joy.

Grady Brown III says:

I am very grateful for the Mental Health Association of Central Florida. While in Central Florida in the summer of 2012, a love one had a bipolar episode. My family and I are from Texas so I had no connections to reach out to. Through a very unfortunate situation, I was advised of the guardian advocate course that I would need to represent my loved one. I was skeptical as everything that was happening was out of my comfort zone. Fortunately for me and my family I signed up for the course. Little did I know I would gain much more than a credential needed to represent my family. This was so much more than a class. Each person who attended had their own reason for being there and for the first time during my 2 month ordeal in Florida I felt that I had support of people who understood my situation. Our instructor, Charlotte Melton, shared with us her own story which made all of us in the class feel more comfortable to share our individual situations. Allowing us to share made the curriculum feel more like a short story that was written specifically for me rather than a classroom which can be a place of stress for many people. The knowledge gained has given me a sense of accomplishment but the support I felt during a very difficult time will forever be invaluable.

Sincerely a student, supporter, and friend

Grady Brown III

Steve Garron says:

When I was 30 yrs old my kidneys failed, I was intensely sick for a year, lost my career and moved back with my parents.
I’ve needed a kidney transplant for almost 10 yrs now and have not been emotionally able to face getting on the transplant list in all that time. I’ve stayed alive with dialysis and many trips to the hospital. Though the physical pain hurts it’s the mental pain that’s been paralyzing.

A year ago I finally decided to get on the transplant list no matter what it takes. The process is intense so I went to my health provider to try to obtain some emotional support, they handed me a list of psychiatrists and counselors. I called everyone on that list but was unable to find one that would accept Medicare. Thankfully in the margin was written the number of the Mental Health Assoc. of Central Florida, in desperation I called. The person who answered listened to my story, assessed my needs and took my number saying she’d get back to me with a list of Dr’s and counselors in my area that accepted my insurance. She called back with a few numbers, one within 10 miles of my remote address; I’ve now been attending sessions there for 3 months and have made great strides towards my end goal. Getting healthy is an ongoing process but when I’m depressed any hurdle can be a wall so it was important to get a helping hand when I needed it most. The MHACF was that helping hand.

I’m glad I got to let y’all know the effect you guys had on my journey. I’m getting there slowly but surely.